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Professional Services Engineer - Japan Region

Swimlane

Swimlane

Sales & Business Development
Posted on Saturday, May 18, 2024

Location: Tokyo Japan

Do you have a strong consulting background, are passionate and knowledgeable about information technology and cybersecurity, and have prior experience with software scripting languages? Swimlane is looking for an experienced Professional Services Engineer to support our Japan partners and customers as a TAM (Technical Account Manager).

In this very technical position, you will install, configure and customize Swimlane products, as well as support customers with pre and post sales product issues.

Your day-to-day efforts would include:

● Installing, configuring, and deploying the Swimlane Platform
● Developing and implementing Security Operations Center / Incident Response & Remediation

Playbooks
● Developing new integrations with 3rd party systems leveraging Python, JavaScript, and YAML ● Delivering prescribed training and proctoring certification labs to our clients and partners
● Assisting with advanced architecture design for non-standard deployments
● Provide product support for break-fix issues, pre and post sales

Requirements

  • Japanese language skills. English language skills.
  • 4 year degree in Computer Science, Information technology, Engineering, or equivalent work experience
  • 2+ years of experience in professional services or technical support at a security vendor, SOC/IR experience, or a combination of the two
  • 2+ years experience coding in Python. JavaScript, and YAML is a plus
  • Experience with Linux, Mongo, Kubernetes a plus
  • Experience with Swimlane products is a plus
  • A strong understanding of modern cyber security technologies and methodologies, which will functions, and developing and implementing automation and orchestration capabilities include deploying and integrating these platforms, consulting on best practices for SOC/IR
  • Hands-on experience with the following types of technologies: SIEM, IAM, EDR, XDR, Next Gen
  • Firewalls, Threat Intelligence Platforms, Malware Sandboxing
  • Team player that works well in collaborative situations and autonomous environments
  • Who we are, and what we offer:
  • What’s the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Colorado, and Swimlane's staff spans 28 states and 16 countries!
  • Swimlane is a rapidly growing, innovative startup that provides cloud-scale, low-code security automation for organizations of all industries and sizes. Our technology is relied upon by major security-forward companies around the globe and we are consistently rated as the #1 trusted low-code security automation platform. Our mission is to prevent breaches and enable continuous compliance via a low-code security automation platform that serves as the system of record for the entire security organization.
  • Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Swimlane, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do:

● Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver.

● Be a happy innovator - The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and find creative solutions.

● Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other.

● Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality.

● Have honesty and integrity in ‘all the things’ - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.